Last updated: April 11, 2022

Tactical IT Group, LLC (“Tactical IT”) is committed to your online privacy. We have established this Online Privacy Policy, so you are aware of the information we may collect and how we use that data. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. We employ industry standard practices to safeguard the confidentiality of the data we collect and utilize various security techniques to protect such data from unauthorized access.

The information we collect on this website can be categorized into two areas: Website Use Data and Personally Identifiable Information, both of which are explained below. Additionally, the information we collect is used for internal Tactical IT purposes only. With the exception of service providers for which Vendor Due Diligence has been performed and who enable us to execute our business and deliver services on our behalf, we do not share user data with third parties.

Definitions

For the purposes of this Online Privacy Policy:

  • Account: Means a unique account created for You to access our Service or parts of our Service.
  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tactical IT Group, LLC, 201 East Main Street, Suite 760, Lexington, KY 40507.
  • Cookies: are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country: Refers to United States (USA)
  • Device: means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data: is any information that relates to an identified or identifiable individual.
  • Service: refers to the Tactical IT Website.
  • Service Provider: means any natural or legal entity who processes data, or provides services and/or products on behalf of Tactical IT. It refers to third-party companies or individuals employed by Tactical IT to facilitate the delivery of our Service.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website: refers to Tactical IT Group public web site, accessible from https://www.Tactical-IT.com
  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website Use Data: When you visit our website, web logs enable us to capture the pages you visit, the website/page you came from, and other site usage data. We use this information to understand the consumption of our content, how visitors find us and to identify what we can do better to improve the visitor experience.
  • Personally Identifiable Information: On some of our pages we use contact forms which are filled in voluntarily by the user. When the user submits a form, the information the user fills in is relayed to us electronically in several forms, including email. Included in those transmissions are also web logs that identify certain pieces of information including the user’s browser, operating system, internet protocol address, and the like. We use this information for two purposes: 1) to be able to respond to the inquirer’s request, and 2) to help troubleshoot technical issues the web site may be having. In all instances, our goal is to use that information for internal purposes only.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Company affiliation
Phone number
Address, City, State, ZIP/Postal code

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We may use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Data

Tactical IT may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, and general information about services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers that We leverage to monitor and analyze the use of the services for which you are receiving.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Tactical IT will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to any organization unless there are adequate controls in place including the security of Your data and other personal information.

Retention of Your Personal Data

Tactical IT will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Tactical IT will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, Tactical IT may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Tactical IT may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing materials, and other technology/security information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails and Newsletters to You.

MarketBuilder

Their Privacy Policy can be viewed at https://www.n-able.com/legal/privacy

Changes to this Privacy Policy

This Online Privacy Policy may change. We recommend visiting this page each time you visit this website, so you are aware of the most current Online Privacy Policy. By using this website, you consent to these practices. Should you have any questions about this policy, please send us an email at info@Tactical-IT.com.

Contact Us

If you have any questions about this Online Privacy Policy, You can contact us:

By email: Info@Tactical-IT.com